Complaints and Counseling Cell

            The Complaints and Counseling Cell of the Commission processes the complaints received oral, written or suo- moto under section 11 of the Act of Tripura Commission for Women. 

            The Complaints Registered with the Commission relating to domestic violence, harassment, dowry, torture, desertion, bigamy, rape, refusal to register FIR, cruelty by husband, deprivation, gender discrimination and sexual harassment at work place.

The complaints are tackled as below:

• Family disputes are resolved or compromised by counseling.

• Investigations by the police are expedited and monitored.

• For serious crimes like rape, dowry death etc., the Commission constitutes an Inquiry Committee which makes spot enquiries, examines various witnesses, and submits the report with observation and recommendations.  Such investigations help in providing immediate relief to the victims of atrocities and violence.  The implementation of the report is monitored by the TCW.

• Matters are brought to the notice of the concern State authorities to facilitate action.

• The complaints received indicate the trend of crimes against women in the State and on the basis of this trend, systematic changes in programmes for tackling violence against women are made which are needed for reducing crime.

• The complaints are also used as case studies for sensitization programmes for police, doctors, forensic scientists and other functionaries of state administration.

• The complaints are analyzed to understand the gaps in functioning of government and other administrative functionaries in tackling violence against women and to suggest corrective measures.